The Global Scholarly Directory.
Discover world-class academic programs curated for the modern intellectual. Search through 19877+ degrees and professional certificates.
Illinois Tech
Predictive Analytics
Modern enterprises capture significant amounts of data about its customers, suppliers, and partners. The challenge, however, is to transform this vast data repository into actionable business intelligence. This course introduces predictive analytics tools that can provide valuable business insights. Analysis tools include decision trees, neural networks, market basket analysis, and discriminant analysis. Both data cleaning and analyses will be discussed and applied to sample data.
Alfaisal University | KLD
التميز في خدمة وإسعاد المتعاملين
إن وجود موظفي خدمة وإسعاد متعاملين ناجحين ومميزين هو أمر يحقق مصلحةً للأفراد وللموظفين أنفسهم، وفي الوقت ذاته يصب في مصلحة المؤسسات التي ينتمي إليها أولئك الموظفون، على اعتبار أنه لا يكفي المؤسسات أن تقوم بإنتاج سلعٍ أو خدماتٍ للمجتمع المستفيد فحسب، بل ينبغي عليها أن تركز أيضاً على طريقة وأسلوب تقديم المنتج أو السلعة بما يتوافق مع حاجات ورغبات المتعاملين معها، مع الاهتمام بردود الأفعال المتولّدة عنهم، من هذا المنطلق، يأتي هذا البرنامج الذي يتناول بالتفصيل والتحليل مفهوم وأهداف خدمة وإسعاد المتعاملين، بالإضافة إلى طيفٍ واسعٍ من المحاور والموضوعات الأخرى ذات العلاقة، والتي سنتمكن بواسطتها بإذن الله من الإحاطة بكل ما يتعلق بهذا الموضوع الحيوي في حياة الأفراد والمؤسسات. تهدف هذه الدورة التدريبية إلى بناء وتطوير القدرات الذاتية والمهارات الشخصية للموظفين ذات العلاقة المباشرة بالتفاعل الإيجابي مع المتعاملين، وصولاً إلى تمكينهم من تحقيق تعامل فعّال وتواصل مُنتج مع الآخرين بشكل يحقق مشاعر الرضا والسعادة في نفوس المتعاملين، ويولّد لديهم ردود فعلٍ إيجابية تحفزهم على الاستمرار بالتواصل مع موظفي خدمة وإسعاد المتعاملين ويحقق الولاء الذي تسعى إليه المؤسسة، حيث ينعكس ذلك كله إيجاباً على أداء موظفي خدمة العملاء وعلى المؤسسة التي ينتمون إليها. هذه الدورة هي دورة تمهيدية؛ فهي تلقي الضوء على أساسيات الموضوع بشكل عام بهدف التعريف به وبمحاوره الأساسية التي يجب الإلمام بها، وتتكون من 5 محاور رئيسية يتخللها عدد من التقييمات للتأكد مدى فهم المتدربين للمواضيع المطروحة. إذا كنت من المهتمين بإتقان التميز في خدمة وإسعاد المتعاملين أو كان مجال عملك يتطلب إتقان تلك المهارات وتوظيفها في سياق عملك، فهذه الدورة ستكون مثالية لإغناء خبرتك وتطوير مهاراتك في فهم وتحليل ذلك واستخدامه بشكل فعال ومؤثر. حيث ستزودك هذه الدورة باطلاع واسع ودقيق على مجموعة من المحاور المتعلقة بهذا الموضوع، مثل: شرح خطوات تقديم خدمة هاتفية متميزة، شرح التعامل مع شكاوى المتعاملين وحل مشاكلهم باحترافية، تبيان تنفيذ خطوات تحقيق تجربة خدمة عملاء متميزة، تبيان أهمية لغة الجسد في عملية الاتصال والتواصل، شرح شروط وضوابط الاتصال والتواصل الفعال، توضيح النموذج العام للاتصال والتواصل، تحديد الاختلافات بين الأنماط الشخصية للمتعاملين وطرق التعامل مع كل شخصية، شرح الفرق بين المتعاملين والجمهور، تبيان أسباب أهمية خدمة وإسعاد المتعاملين على مستوى الأفراد والمؤسسة.
Vanderbilt University
ChatGPT Meal Planning: Effortlessly Plan and Cook with AI
Tired of the daily meal planning grind? Discover how to harness the power of ChatGPT to revolutionize your meal planning and cooking routine! In ChatGPT Meal Planning: Effortlessly Plan and Cook with AI, you'll learn how to transform the way you approach meals, using AI to create customized plans that fit your schedule, dietary needs, and preferences—without the stress. By the end, you will know exactly how to use Generative AI to act like your personal chef and inspire you with creative new recipes. This course will teach you to generate personalized meal plans tailored to your lifestyle, taking into account everything from busy workdays to special family gatherings. Whether you’re dealing with time constraints, picky eaters, or limited ingredients, ChatGPT will become your go-to tool for simplifying the process. You'll learn how to create detailed recipes from high-level meal ideas, explore recipe variations for variety and creativity, and even craft family-friendly menus that everyone will love. Here are some of the things you will learn: - Turn Fridge Leftovers into Instant Meals: Learn how to snap a picture of what's left in your fridge and have ChatGPT create quick, delicious recipes based on what you already have—no more wasted food or last-minute grocery runs. - Seamlessly Integrate Your Calendar: Discover techniques to sync your digital or physical calendar with ChatGPT for hands-free meal planning, ensuring your meals fit perfectly into even the busiest of schedules. - Create a "Meal Planning Persona" for You or Your Family: Build an intelligent meal planning profile that knows your favorite dishes, where you shop, your dietary preferences, and how much time you have to cook. Let ChatGPT become your personal meal planner that knows exactly what you need before you even ask. - Blow Your Guests Away with Creative Fusion Cuisine: Master methods to create extraordinary fusion dishes that mix the best flavors of world cuisines. Whether it's a Mexican-Korean taco or a Mediterranean-Asian stir-fry, you'll learn to wow your guests with unforgettable culinary experiences. Say goodbye to mealtime stress and let AI help you plan and cook effortlessly. Whether you’re planning for a week of family dinners or a show-stopping feast for guests, ChatGPT will revolutionize the way you think about cooking!
University of California, Irvine
Esports Teams and Professional Players
This course will be focusing on the competitive Esport team and individual professional players. Whether you are playing on a team or competing as an individual, you will find that being a professional Esports player is more complex and nuanced than most people realize. We will be talking a lot about the support staff surrounding players, the intricacy of navigating contracts, and the hardships of committing yourself to professional play. We will also be talking about the Esports media. Similar to sports, Esports has developed its own unique ecosystem of articles, videos, streaming, social media, and overall content creation. We will examine the specifics of different types of media and explain how each has its uses in making Esports more popular as a whole.
Macquarie University
Cyber Security: Mobile Security
Mobile Security | Defend the Devices That Move the World Smartphones are no longer just communication tools—they’re digital vaults, business terminals, and personal ID cards all in one. And with every swipe, tap, and download, they’re becoming the new frontline of cyber risk. This course gives you the skills to secure, investigate, and defend the most pervasive technology in modern life. Protect the Pocket-Sized Threat Surface Developed by Macquarie University’s Cyber Skills Academy—ranked in the top 1% of universities globally and recognised as Australia’s leading cyber security school—this course has been co-designed with industry to reflect the fast-evolving realities of mobile threat landscapes, digital forensics, and enterprise security. You’ll gain deep technical knowledge and forensic capability across: • Mobile architecture fundamentals including iOS and Android OS, secure boot processes, and encryption systems. • File system analysis and the interpretation of mobile digital artifacts for forensic investigation. • The use of specialist tools like Autopsy, FTK, and debug environments to recover and analyse mobile data. • Evidence acquisition techniques that uphold integrity and are admissible in court—across memory, storage, and network traffic. • Deep static and runtime behavioural analysis of mobile applications to uncover hidden threats and trace user interactions. • Mobile device security mechanisms (e.g., authentication, encryption, anti-malware) and how attackers exploit them—and how to stop them. Forensically Ready. Security Smart. Legally Sound. This course is ideal for law enforcement personnel, digital forensic analysts, security professionals, and anyone working in threat detection, mobility, or enterprise IT. You’ll not only understand how mobile devices are targeted, but how to investigate them thoroughly—and secure them intelligently. Whether you’re building resilience into your organisation or preparing for mobile threat response, this course ensures you have the skills to defend what’s in every hand and pocket. Investigate with precision. Defend with confidence. Secure the mobile edge.
Coursera
تصميم نظام تكنولوجيا المعلومات على Azure:إنشاء بنية تحتية
هذا المشروع الإرشادي تصميم نظام تكنولوجيا المعلومات على ازور: إنشاء بنية تحتية مخصص لـلأشخاص الذين لديهم معرفة متوسطة بتصميم البنية التحتية أو يعملون كمهندسين للبنية التحتية أو مديري النظم أو عمليات تكنولوجيا المعلومات. في هذه الدورة التدريبية والتي تستغرق ساعة واحدة ستتعرف على منصة ازور والموارد الأساسية و ستتعلم كيفية إنشاء كمبيوتر افتراضي كخادم وكيفية الوصول إليه ، إنشاء الشبكات الافتراضية وكيفية إنشاء الاتصال بينها. ولتحقيق ذلك، سنعمل من خلال بوابة الويب لأزور. هذا المشروع فريد من نوعه لأنه يقدمك للخدمات المقدمة من ازور حيث يمكنك استضافة التطبيقات والانظمة على السحابة.المشروع حيساعدك انك تتعلم خدمات البنية التحتية على الكلاود ومواكبة أحدث التكنولوجيات وده مهم لأن كل الشركات بتتجه لنقل انظمتها على الكلاود. لكي تنجح في هذا المشروع، ستحتاج إلى معرفه متوسطه بالبنيه التحتيه او مراكز البيانات و بعض الموارد مثل الخوادم او سيرفرات, الشبكات وكيفيه الاتصال بها و التخزين
Universitat de Barcelona
The entrepreneur's guide for beginners
The Entrepreneur's Guide for beginners and is a course created in collaboration with all Catalan public universities and EIT Health and aims to be the starting point for all those who want to improve their knowledge and skills in the world entrepreneurship. In this course you will be able to identify a business opportunity, develop the business model (and the steps to validate it) and know the main mechanisms to find your business. In addition, you will have the help of experts who will be there to help you resolve any questions that may arise during the course. Sign up!
University of Washington
Power BI Basics: Requirements to Visualizations
Welcome to the Power BI Essentials course! Our world is changing, and today’s businesses rely on data to do many things; and that includes using data to illustrate insights that captures more dimensions of what’s happening with their customers, products, services and the world around us. This beginner-friendly Power BI course is designed to help you master the essentials of getting started with using the Power BI interface, navigating the relevance of business requirements gathering and using Power Query and other basic features to connect, combine and transform data. We do recommend some basic experience using Microsoft Excel as this is the primary application we will use for uploading data to Power BI. With engaging video lessons, hands-on practice exercises, and interactive quizzes; you’ll master the foundations to grow your business intelligence as you continue to deepen your knowledge with more advanced Power BI Visualizations courses offered at the University of Washington.
Tata Institute of Social Sciences
Making Public Policies Work: The Last-mile Delivery
This course empowers participants to design and implement effective public policies, ensuring last-mile delivery to target populations. It bridges the gap between policy creation and real-world impact, emphasizing inclusivity, evidence-based strategies, and measurable outcomes. Through historical insights and institutional analysis, participants explore how policies evolve and shape societies. The course also highlights strategies for addressing marginalized communities' needs and provides comparative perspectives on policy approaches within different constitutional frameworks. This course is designed for public policy professionals, development practitioners, government officials, researchers and individuals seeking to bridge the gap between policy design and on-ground impact. It is especially suited for those focused on inclusive development, evidence-based policymaking, and addressing the needs of the target population within diverse institutional and constitutional contexts. Upon completing this course, you will: 1. Establish a strong foundation in public policy design, encompassing historical perspectives and contemporary best practices. 2. Develop the ability to critically assess policy implementation processes, with a particular emphasis on challenges and strategies for effective last-mile delivery. 3. Analyze the influence of constitutional principles and frameworks on policy development and implementation across diverse national contexts. 4. Gain comparative insights into how different countries address similar policy challenges, particularly in last-mile delivery, and apply these lessons to local settings. 5. Understand the significance of designing and implementing policies that are inclusive and responsive to the needs of marginalized and excluded populations. 6. Explore the principles of implementation science to ensure policies are effectively translated into practice, with a focus on evidence-based interventions that achieve measurable outcomes. 7. Equip participants with the skills to design, implement, and evaluate public policies, ensuring they are both practical and impactful in addressing societal needs. 8. Learn about how interest groups and local associations play a role in the policymaking process. 9. Gain insights into the power dynamics between interest groups and government bodies 10. Explore about how social welfare programs are designed and administered and understand the complexities of managing social welfare programs 11. Develop an understanding to critically evaluate social policies in terms of their effectiveness, inclusivity, and ability to address the needs of marginalized communities.
University of Colorado Boulder
The Changing Status and Perception of Animals
In this course, we explore how mainstream understandings of animals and human-animal relationships have changed in recent years. Module 1 focuses on the roles of animals in human physical health and psychological well being. Module 2 explores animal selfhood, particularly in light of their inability to use spoken language. Finally, Module 3 examines some of the collective efforts undertaken when the treatment or use of animals comes to be seen as inhumane, immoral, and worthy of ameliorative social action.
Tecnológico de Monterrey
Leadership in the Family Business
To ensure that the family business transcends and the company is sustained over time, in this course of entrepreneurship and business administration, you will have the opportunity to understand the complexity of family and business dynamics, reflect on the roles and ways of thinking of the family's leader and make a diagnosis of entrepreneurship. All this in order for you to know the instruments and components that involve leading and orchestrating the family business: the future vision of the business family, the development of the next generations and the formation of an effective and flexible family and business government. All the knowledge acquired in this course of business administration can be applied in the family business. The Center for Entrepreneurial Families and EGADE Business School of Tecnologico de Monterrey is the ideal institution to develop these skills, since Tec de Monterrey is #1 university in Mexico and the 6th best in Latin America according to Times Higher Education (THE) 2016. Professors from the Entrepreneurial Families Center are highly qualified and recognized as part of the worldwide STEP project for family entrepreneurship, moreover, EGADE Business School is number 1 school in Latin America, in its MBA, according to the ranking of America Economia.
Stanford University
Writing in the Sciences
This course teaches scientists to become more effective writers, using practical examples and exercises. Topics include: principles of good writing, tricks for writing faster and with less anxiety, the format of a scientific manuscript, peer review, grant writing, ethical issues in scientific publication, and writing for general audiences.
Google Cloud
Continuous Delivery Pipelines with Spinnaker and Kubernetes Engine
This is a self-paced lab that takes place in the Google Cloud console. Create a Kubernetes Engine cluster, deploy an application, and use Spinnaker to continuously deploy the application when changes are made to the application.
28DIGITAL
디지털 전환에 따른 변화: 완전 강좌
이 강좌에서는 여러분 주변에서 모두 디지털로 바꾸며 나아가는 것 같을 때 여러분이 할 수 있는 일을 배웁니다. 디지털화로 인해 오늘날 산업에서 일어나는 획기적인 변화에 어떻게 대처할 것인지 다룹니다. 이 강좌에서는 변화에 대처하는 방법을 ‘디지털 전환’이라고 하며, 이것의 핵심은 새로운 비즈니스 환경이 어떻게 변화하는지를 이해하고 그 환경에서 새로운 입지를 확보하는 것입니다. 다시 말해, 기업 전략에 관한 내용이죠!
O.P. Jindal Global University
Macroeconomics: Foundations and Insights
Welcome to the Macroeconomics course! This course is designed to provide you with a deep understanding of what an economy is, how it operates, and the factors that sustain and influence economic activity, including the role of policy interventions. You will explore macroeconomic policy analysis at the national level, essentially focusing on short-term macroeconomics, generally described as macroeconomic stabilization against growth or long-term macroeconomics. You will comprehend the theoretical frameworks through a contextualized treatment of concepts considering the experiences in the developing world and the global economy. You will get familiarized with the major macroeconomic debates. The course emphasizes intuitive learning of concepts with the help of diagrams, with only limited reliance on statistical or mathematical techniques.
Coursera
Comment importer vos contacts sur MailChimp
À la fin de ce projet, vous aurez toutes les compétences de base pour importer vos contacts sur MailChimp en utilisant gratuitement cette plateforme d’envoi d’emails et de campagne d’Emailing. Grâce à ce projet, vous serez en mesure d’utiliser facilement MailChimp et de découvrir les diverses options et fonctionnalités de la plateforme. Remarque : ce cours fonctionne le mieux pour les étudiants basés en Amérique du Nord. Nous nous efforçons actuellement d'apporter la même expérience dans d'autres régions.