The Global Scholarly Directory.
Discover world-class academic programs curated for the modern intellectual. Search through 19877+ degrees and professional certificates.
Alex Genadinik
Active Listening For Professionals
You listen every day - now it’s time to learn active listening skills, and turn listening into a powerful advantage! Make listening and understanding people a strength. Develop stronger bonds with others, and be more productive in your professional life, and more fulfilled in your personal life! BECOME BETTER AT DIFFICULT CONVERSATIONS LIKE TAKING FEEDBACK This course teaches you how to give and receive feedback the right way, using the proven Situation-Behavior-Impact (SBI) model. No more awkward or tense conversations. Giving or taking bad, critical, or negative feedback at work or in your interpersonal situations can be difficult. Sometimes the conversation might even turn negative, and escalate into a conflict that is accompanied by negative emotions like anger, frustration, or even fear. You’ll gain the skills to listen better, read emotions clearly, and handle difficult conversations with confidence. Instead of letting things go wrong, you’ll know exactly how to steer them toward positive outcomes. Master these techniques and notice the immense improvement in the quality of your relationships LEARN ACTIVE LISTENING Active listening is a technique that is used in counseling, training, and solving disputes or conflicts. It requires that the listener fully concentrate, understand, respond, and then remember what is being said. This is opposed to other listening techniques like reflective listening and empathic listening. USE EMOTIONAL INTELLIGENCE TO LISTEN AND CONNECT BETTER When you listen, there is much more to the conversation than just what's being said. You have to think about the other person's emotions and do your best to direct their emotions and yours. By mastering body language, facial cues, and tone of voice, you’ll build stronger connections, avoid misunderstandings, and achieve better results in every interaction. LISTEN WITH EMPATHY TO BUILD TRUST AND UNDERSTANDING Active listening is about truly understanding what people are saying. It's the process of hearing together with thinking about what is being said. It's also about suspending your own biases so you can better understand the other person. To be truly listening, you must be mentally present in the moment, and understand how the other person feels and how the topic of conversation impacts the other person's life. You’ll learn exactly how to achieve that effortlessly, so it becomes a part of your personality. ACTIVE LISTENING IS NOT JUST A PROFESSIONAL SKILL, IT IS A PART OF KINDNESS Truly listening takes a significant effort. We only truly listen if something is very important to us or when we are actively caring about the other person, and giving them our full care and attention. When you practice active listening, you show kindness, build trust, and make others feel valued—all while strengthening your personal and professional relationships. THE LIFE-CHANGING BENEFITS OF ACTIVE LISTENING Most of us want to get better at talking. But the REAL power tool for influencing others, leading, collaborating, having an impact, and being an an-all-around-better person is active listening. While regular listening can look like being blank and silent, Active Listening is engaged, creative, and responsive. It’s impactful! Gain both the internal awareness and external skillset that are the foundation of active listening. You will be able to have far more satisfying, interesting, successful conversations. THE COURSE IS PRACTICAL, NOT THEORETICAL This is not a theoretical course, you can immediately apply active listening in this course and see results. Every lesson will give you practical ideas that you can apply in your next conversation. These are the same listening techniques that I have applied in my professional life and that I have shared with my clients in coaching, and that you can apply too. HOW LISTENING HELPS ME (AND HOW IT CAN HELP YOU TOO) As a professional, I know I need to keep improving everything about my work. I am also aware of having blindspots. I am human, and I don't always understand all the ways I need to improve. No one knows every way they need to improve. But we can learn. This is why we must listen to cues from other people and various situations in life. People don’t often tell us directly what they want or what they would like us to improve. With active listening every conversation becomes more clear! When we listen to others about how we can improve, and when we read subtle cues, it makes us better long-term. HARNESS THE POWER OF REFLECTIVE LISTENING Reflective listening is a term that is often used interchangeably with active listening, but it means going a step beyond just listening, but also reflecting on what the other person might be feeling and going through. Reflective listening helps you reach a deeper level of empathy. GIVING AND RECEIVING FEEDBACK WITH IMPACT Active listening is a critical skill in the workplace, especially when it comes to feedback. When you’re leading a team, collaborating with colleagues, or discussing performance, you’ll often find yourself giving and receiving feedback. Enroll to learn how to truly understand the other person’s perspective when receiving feedback, so you can respond constructively and grow from every interaction. LISTENING REDEFINED: TAKE YOUR SKILLS TO A WHOLE NEW LEVEL Yes, you already know how to listen, but this course transforms it into a life-changing skill. It’s most useful if you are leading a team, resolving conflicts, managing projects, or simply building better relationships. Active listening has an immediate impact. You’ll be able to deal with tough feedback at work, read non-verbal cues in meetings, or truly understand a client’s needs, all with ease. In just a few hours, you’ll master principles so simple yet powerful that anyone can apply them, no matter your current level of emotional or social skills. This course is perfect for beginners but advanced enough to elevate even seasoned professionals. It’s fast to learn, easy to implement, and relevant in every role. Start today and see the difference active listening makes in your career and life. DEVELOP YOUR SOFT SKILLS FOR BUSINESS In professional settings, we often compete with co-workers or other businesses that have similar skillsets. Soft skills like leadership, communication skills, self-management, personal development, time management, and productivity will help you get ahead. Improve your soft skills, and watch your business or career skyrocket. RESPONSIVE AND CARING INSTRUCTOR: WORLD-CLASS STUDENT SUPPORT If you have questions that come up while taking this active listening course, know that I am here to help! I answer 99% of student questions within 24 hours. Many students tell me that other instructors don't respond. Well, I do because: 1) I care about my students. 2) I feel a responsibility to make sure that students get their money's worth from the course. Invest in yourself. Enroll today!
University of Colorado Boulder
How to Implement and Evaluate Communication Campaigns
As the recommended third course of the specialization, Strategic Communication Campaigns, this course rounds out your communication campaign process knowledge by speaking to how to implement and evaluate the planning and execution of communication campaigns. This course offers an in-depth review of several case studies on how the specifics of paid, earned, shared, and owned media is evaluated as an example to draw from when considering your campaign plan. In the last module, you will evaluate integrated strategic campaigns to reinforce your knowledge of specific details to be aware of in the planning process. In our fast-paced and interconnected world, the ability to convey messages with impact is more critical than ever. Whether you're a seasoned communication professional looking to refine your skills or someone entirely new to the field, this course is designed to empower you with the knowledge and tools you need to create compelling campaigns and assess their effectiveness.
Intuit
Tracking assets and sales
In this second course, you will dive deeper into the world of bookkeeping and focus on accounting for assets. If you are familiar with bookkeeping basics, such as double entry accounting, you are ready for this course. You will gain an understanding of common asset types, learn how to account for inventory, calculate cost of goods sold, and work with Property, Plant, and Equipment (PP&E). Upon completing this course, you will use your new knowledge of assets to record transactions and produce financial statements for increasingly complex business situations. By the end of this course, you will be able to: -Summarize the common types of assets a business may have -Describe the importance of control over inventory -Outline how depreciation expense is reported on an income statement -Illustrate how transactions can be recorded in terms of the resulting change in the elements of the accounting equation. Course 1 Bookkeeper Basics, or the equivalent, is a recommended prerequisite for this course.
Digital Marketing Institute
Digital Channel Planning Strategy
Digital Marketing Institute is the global standard in Digital Marketing Certification. Our mission is to give our students the confidence and knowledge they need to advance in their careers through this specialization. This course provides a comprehensive exploration of digital marketing channels, covering inbound and outbound strategies, social media and content marketing, ecommerce development, and best practices for leveraging video and social customer service to drive business success. After completing this course, you will be able to: - • Demonstrate an understanding of the buyer's journey and how to develop a digital channel mix to optimize ROI for marketing activities • Demonstrate an understanding of inbound tactics, tools, platforms, and best practices associated with content marketing and social media for generating interest in products and services • Demonstrate an understanding of inbound tactics, tools, platforms, and best practices associated with search engine marketing, SEO, and PPC advertising to target an audience's needs • Demonstrate an understanding of the outbound tactics, tools, platforms, and best practices used to generate demand for products and services • To demonstrate an understanding of social commerce by recognizing its benefits, key elements, channels, and goals • Outline how to plan and implement a social customer service strategy This comprehensive course equips marketers with the knowledge and skills to navigate the complexities of modern digital marketing channels including channel planning, exploring inbound strategies, cross-media planning, and the digital channel mix, with in-depth coverage of key topics such as social media, content marketing, SEO, paid search, email marketing, affiliate marketing, marketing automation, CRM, and sales enablement. In the second module, learners will dive into outbound marketing tactics, including demand generation tools and platforms, and gain hands-on expertise in setting up and managing a YouTube channel, using video analytics to measure social video campaign performance. The final module addresses the essentials of ecommerce, guiding learners through effective website and app development, and the growing importance of social commerce. Best practices for engaging in social customer service are also covered, along with strategies to plan, implement, and manage a successful social customer service approach. This course provides practical insights and actionable strategies to enhance your digital marketing efforts and drive success across all channels.
University of Michigan
Measuring Total Data Quality
By the end of this second course in the Total Data Quality Specialization, learners will be able to: 1. Learn various metrics for evaluating Total Data Quality (TDQ) at each stage of the TDQ framework. 2. Create a quality concept map that tracks relevant aspects of TDQ from a particular application or data source. 3. Think through relative trade-offs between quality aspects, relative costs and practical constraints imposed by a particular project or study. 4. Identify relevant software and related tools for computing the various metrics. 5. Understand metrics that can be computed for both designed and found/organic data. 6. Apply the metrics to real data and interpret their resulting values from a TDQ perspective. This specialization as a whole aims to explore the Total Data Quality framework in depth and provide learners with more information about the detailed evaluation of total data quality that needs to happen prior to data analysis. The goal is for learners to incorporate evaluations of data quality into their process as a critical component for all projects. We sincerely hope to disseminate knowledge about total data quality to all learners, such as data scientists and quantitative analysts, who have not had sufficient training in the initial steps of the data science process that focus on data collection and evaluation of data quality. We feel that extensive knowledge of data science techniques and statistical analysis procedures will not help a quantitative research study if the data collected/gathered are not of sufficiently high quality. This specialization will focus on the essential first steps in any type of scientific investigation using data: either generating or gathering data, understanding where the data come from, evaluating the quality of the data, and taking steps to maximize the quality of the data prior to performing any kind of statistical analysis or applying data science techniques to answer research questions. Given this focus, there will be little material on the analysis of data, which is covered in myriad existing Coursera specializations. The primary focus of this specialization will be on understanding and maximizing data quality prior to analysis.
Coursera
Jira Automation and App Selection
Jira Automation and App Selection is a beginner-level course designed for IT professionals, system administrators, and project managers who want to unlock the full potential of their Jira instance. In today's fast-paced environments, manual record updates and poorly chosen apps can create significant bottlenecks and risks. This course provides a direct solution by teaching you how to automate bulk updates safely and select third-party apps with confidence. You will learn to construct and execute REST API calls using Postman to manage large-scale data changes efficiently, ensuring data integrity every step of the way. You will also master a structured due diligence process, learning how to deconstruct project needs into a clear evaluation scorecard to compare and analyze marketplace apps. Through hands-on activities based on real-world scenarios, such as managing release backlogs and choosing between major project management plugins, you will build a practical toolkit for optimizing Jira. By the end of this course, you will not only be able to perform these critical job tasks but also defend your technical and strategic decisions to stakeholders.
Starweaver
Mastering Intentional Active Listening in Global Workplaces
In today’s fast-paced, hybrid workplaces, genuine attention is scarce—and costly misunderstandings are common. Mastering Intentional Active Listening in the Global Workplace equips business leaders, managers, and consultants with practical tools to decode what’s really being said—especially in virtual, cross-cultural, and AI-enhanced settings. Across four interactive modules, you’ll learn the science behind attention, apply frameworks like Facts–Feelings–Identity and Feel–Need–Offer, and practice three levels of listening: internal, focused, and global. Build habits that foster psychological safety, navigate neurodiverse and multilingual teams, and use AI ethically to tone-check, summarize, and safeguard communication. Through immersive Listening Labs and a 30-day improvement plan, you’ll embed core behaviors—Attend, Acknowledge, Clarify, Confirm—and track real outcomes via engagement dashboards and stakeholder rituals. Designed by Dr. Eric Zackrison, this course transforms listening from a passive trait into a measurable leadership skill. Start today to lead with clarity, empathy, and impact.
Whizlabs
Exam Prep CKA: Certified Kubernetes Administrator
Kubernetes (K8s) is an open-source system for deploying, scaling, automating, and managing containerized applications. This automation helps in improving productivity, efficiency, and reduction of operational downtime for enterprises. This training course helps you develop your skills and knowledge in Kubernetes. In addition, you can also explore basic to advanced concepts of Kubernetes such as Pods, Nodes, Schedulers, Replication Controller & Replica Sets, etc. The course is designed for Cloud and DevOps professionals working as cloud administrators, and Kubernetes administrators managing Kubernetes instances. Exam Prep CKA: Certified Kubernetes Administrator course contains 7+ hours of Training content. Learners could find a combination of Video Lectures. Reading material and quizzes in the training course with comprehensive coverage of all topics regarding automating and managing containerized applications. These lectures are divided into 6 Modules and each module is further split into Lessons. The entire course includes Assessments (both Graded and Non-Graded) to validate learners' knowledge. Module 1: Kubernetes: Core Concepts Module 2: Kubernetes: Storage and Networking Module 3: Kubernetes: Scaling Workloads Module 4: Kubernetes: Pods and Schedulers Module 5: Kubernetes: Cluster Architecture, Installation & Configuration Module 6: Kubernetes: Troubleshooting Candidate should have hands-on knowledge of Docker, and Kubernetes (K8s). One should have experience with Linux shells, Git, GitHub and virtual machines in cloud environments. By the end of this course, a learner will be able to: - Implement Kubernetes cluster and evaluate its basic components. - Explore Networking and Storage concepts in Kubernetes. - Analyze and Implement application scaling in Kubernetes. - Explore Pods and Schedulers concepts in Kubernetes. - Troubleshoot Kubernetes cluster using monitoring and logging techniques.
The University of Edinburgh
Animal Behaviour and Welfare
Animal welfare has been described as a complex, multi-faceted public policy issue which includes important scientific, ethical, and other dimensions. Improving our understanding of animal welfare, involves the fascinating study of animal behaviour as well as the challenge of accessing the emotions of animals. This is the On-Demand version of this course, which means you can start the course at any time and work through the course materials at your own pace. The materials and quizzes will always be available to you. Learners can apply for Financial Aid directly with Coursera to assist with the cost of accessing the full course and gaining a certificate for successfully completing the course.
DeepLearning.AI
Practical Multi AI Agents and Advanced Use Cases with crewAI
Join our new short course, Practical Multi AI Agents and Advanced Use Cases with crewAI, taught by João Moura, Founder of CrewAI, and learn how to build and deploy agent-based apps for advanced real applications in the industry. In this course, you will build several practical apps like an automated project planning system, lead-scoring and engagement automation, support data analysis, and content creation at scale. Throughout this course, you’ll learn: 1. The main building blocks—tasks, agents, crews—that go into creating these multi-agent systems, and all the different things that make them work such as caching, memory, and guardrails. 2. How to integrate your multi-agent application with internal and external systems. 3. How to connect multiple agents in complex setups including parallel, sequential, and hybrid, and how to create flows that involve multiple crews working together. 4. How to test your crew by measuring key metrics and train it using human feedback to optimize its performance for better and more consistent results. 5. How to work with multiple LLMs in your multi-agent system, using the appropriate model sizes and providers to fit each agent’s specific task. 6. How to start a project from scratch in your environment, and prepare it for deployment. 7. Bonus Interview with Jacob Wilson, the Commercial GenAI CTO at PWC: Learn about deploying agentic workflows in real industry use cases. Use cases in the course You will work on many exciting use cases such as building: 1. A crew for automated project planning, breaking a project into tasks, creating time estimates, and allocating resources to them. 2. A project progress report with an example of interacting with a project management system such as Trello. 3. An agentic sales pipeline that takes in lead information, enriches and scores it, and writes personalized emails for qualified leads. 4. A customer support data insights analysis pipeline that generates issue reports and visualizations. 5. Content creation crew that researches the web, uses RAG as a tool on specific web pages to write content, reviews and modifies the content for quality, and generates social copies for different platforms.
Google Cloud
Gemini for Security Engineers - 繁體中文
本課程介紹的 Gemini 是採用生成式 AI 技術的協作工具，可協助您透過 Google Cloud 保護雲端環境和資源。您將學到如何將工作負載範例部署到 Google Cloud 中的環境，以及運用 Gemini 找出並修復安全性設定錯誤。在實作研究室中，您也會體驗到 Gemini 如何改良雲端安全防護機制。 Duet AI 已更名為 Gemini，這是我們的新一代模型。
Google Cloud
生成式 AI：全面了解生成式 AI
“生成式 AI：全面了解生成式 AI”是“生成式 AI 领导者”学习路线中的第三门课程。生成式 AI 正在改变我们的工作方式以及与世界的互动方式。作为领导者，应该如何利用生成式 AI 来推动实际业务成果？在本课程中，您将探索构建生成式 AI 解决方案的不同层级、Google Cloud 的产品/服务，以及选择解决方案时需要考虑的因素。
Universitat Politècnica de València
Introducción a la inversión bursátil
Diseñado como una inmersión introductoria al mercado de valores, este curso te proporcionará una visión general esencial sobre cómo invertir. Presentaremos los vehículos financieros clave utilizados para el crecimiento de capital o la especulación. Además, aprenderás sobre la interpretación de gráficos, las herramientas de análisis más utilizadas por los profesionales (indicadores) y diversas tácticas rentables, adecuadas tanto si buscas retornos a largo plazo como si prefieres el day trading.
University of Maryland, College Park
Advanced Interviewing Techniques
People interviewing for jobs today often fail because they are using yesterday's strategies. Recruiting technology has become more sophisticated, and the best employers are constantly changing the way interviews are done. This course gives you detailed strategies for handling tough competency-based, or behavioral, interviews so that you can communicate the knowledge, skills, and abilities that you have and that employers demand. You will be able to: 1. Identify what the hiring organization is looking for in using behavioral interviewing techniques. 2. List the steps in the S.T.A.R. response strategy and apply the steps, using reasonably correct language, to respond to behavioral interview questions. 3. Use your responses to behavioral and competency-based questions to communicate your personal values. 4. Identify what the hiring organization is looking for in asking situational and wild-card interview questions. 5. List the steps in the P.R.E.P. and 5 W's response strategies and apply the steps, using reasonably correct language, to answer at least one wild-card and two situational interview questions. 6. Develop an optimal strategy for responding to the weaknesses question, based on recognizing why a hiring organization asks these questions. 7. Demonstrate your personal strengths and maturity through your responses to the weaknesses question. 8. Correctly apply hedging language to soften a negative and boosting language to emphasize a positive aspect of your professional and/or academic background. 9. Ask questions to determine how well an organization fits with your personality, career goals and salary objectives. 10. Ask questions that communicate your competencies and strengths. 11. Negotiate the best job offer and compensation package for yourself. 12. Perform successfully on telephone interviews.
Packt
JavaScript Foundations and Essential Concepts
This course features Coursera Coach — your interactive learning companion that helps you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Build a strong foundation in JavaScript, one of the most widely used languages in web development. Designed for beginners, this course guides you step by step through core programming concepts, hands-on coding exercises, and practical projects so you can confidently write JavaScript code and apply it to real-world applications. You’ll begin by setting up your development environment and learning the basics — variables, constants, data types, and essential syntax. Through clear explanations and interactive examples, you’ll understand how JavaScript executes code and how to control program flow using loops, conditions, and logical operators. Next, you’ll explore the power of functions, methods, and object literals, building reusable blocks of code and learning the fundamentals of object-oriented thinking. As your skills grow, you’ll dive into the Document Object Model (DOM), discovering how JavaScript brings interactivity to web pages by manipulating elements, responding to user input, and updating content dynamically. The course concludes with a hands-on final project, where you’ll build a fully functional quiz application and deploy it online using GitHub and Netlify—giving you a real portfolio piece and practical experience with modern web development workflows. By the end of this course, you will have: - Understood JavaScript fundamentals including syntax, data types, variables, and operators. - Controlled program logic using loops, conditional statements, and functions. - Built and managed objects and reusable code components. - Manipulated the DOM to create dynamic, interactive web features. - Created and deployed a complete JavaScript project using GitHub and Netlify. - Gained the confidence to continue your journey into front-end or full-stack development. This course is ideal for absolute beginners and self-taught learners who want to develop solid JavaScript foundations. No prior experience is required—just curiosity and a willingness to learn.
Indian School of Business
A Beginner's Guide to Investing
The purpose of this course is to equip learners with the knowledge required to comprehend the financial statements of a company and understand various transactions that take place in the stock market. This course is designed to help students with very little or no finance background to learn the basics of investments. The course components will help students understand the basics of investing, risks and rewards in investing, the essential ingredient to time value of money and the power of compounding. The course will also teach in building a portfolio with various kinds of financing and funding. The participants will be able to use the skills to: - Build a career in finance / investment management and - Enable to pursue for higher degrees in finance and / or investment management