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Using Surveys To Improve Your Customer Service
Learn how to create effective customer surveys to aid your customer service, how to technically put together a feedback form, and what kinds of questions can be most effective at getting you true insight about the experience of your customers.
Also, about how to structure customer research initiatives so that your customer research methods match your business goals, and are ultimately effective.
Duration
3 Months
Institution
Alex Genadinik
Format
Online
Eligibility Criteria
school
Academic Foundation
A recognized Bachelor’s degree or high school equivalent required for admission into Alex Genadinik.
language
Language Proficiency
English proficiency required. IELTS, TOEFL, or standard medium-of-instruction certificates accepted.
Detailed Fees Breakdown
Base Tuition Fee
$252
Total Est. Investment
$252
Scholarships and early-bird waivers may apply. Contact admissions for exact institutional fees.
Academic Trajectory
Program Outcome
Graduates of the Using Surveys To Improve Your Customer Service program at Alex Genadinik are equipped with global perspectives, ready to excel in international markets and top-tier career opportunities.