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Cisco Certified Support Technician IT Support 100-140 Unit10
This module offers invaluable insights from a seasoned help desk veteran, sharing practical advice on professional communication, conduct, and building meaningful relationships in the workplace. You’ll learn how to navigate challenging situations, update documentation with precision, and balance assertiveness with diplomacy. Discover strategies for expanding your expertise, seeking mentorship, and volunteering for projects to broaden your skill set. The course also guides you in building a home lab for hands-on practice and understanding the unique needs of different business verticals, from healthcare to retail. As you wrap up, you’ll receive expert tips on exam preparation, study habits, and maintaining your mental health, along with guidance on building a supportive peer community.
Duration
8 Months
Institution
Pearson
Format
Online
Eligibility Criteria
school
Academic Foundation
A recognized Bachelor’s degree or high school equivalent required for admission into Pearson.
language
Language Proficiency
English proficiency required. IELTS, TOEFL, or standard medium-of-instruction certificates accepted.
Detailed Fees Breakdown
Base Tuition Fee
$155
Total Est. Investment
$155
Scholarships and early-bird waivers may apply. Contact admissions for exact institutional fees.
Academic Trajectory
Program Outcome
Graduates of the Cisco Certified Support Technician IT Support 100-140 Unit10 program at Pearson are equipped with global perspectives, ready to excel in international markets and top-tier career opportunities.