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ITIL 4: Management Practices

To round out your experience with the ITIL framework, in this course, you'll explore seven key ITIL practices: continual improvement, service-level management, change enablement, incident management, service-request management, service desk, and problem management. You'll also explore other ITIL practices of note, including general management, service management, and technical management practices. This is the third and final course in a multi-course Specialization.
Duration 5 Months
Institution Logical Operations
Format Online

Eligibility Criteria

school

Academic Foundation

A recognized Bachelor’s degree or high school equivalent required for admission into Logical Operations.

language

Language Proficiency

English proficiency required. IELTS, TOEFL, or standard medium-of-instruction certificates accepted.

Detailed Fees Breakdown

Base Tuition Fee $167
Total Est. Investment $167

Scholarships and early-bird waivers may apply. Contact admissions for exact institutional fees.

Academic Trajectory

Program Outcome

Graduates of the ITIL 4: Management Practices program at Logical Operations are equipped with global perspectives, ready to excel in international markets and top-tier career opportunities.

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