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Verified Information • Last Updated Mar 2026
ITIL 4 Awareness
ITIL® is the world's leading best practice framework for implementing IT service management. Organizations use ITIL to plan, implement, support, and improve services and create value for their customers. In this course, you will learn the foundational knowledge and skills for adopting and adapting best practices for IT service management (ITSM) in your organization.
This course is designed for anyone who would like a bird’s eye view of IT Service Management, its principles and practices, and how it will help you deliver better value to your customers. It is appropriate for all IT staff and management of organizations who work closely with IT to support business requirements.
In this course, you will identify the components of the ITL 4 framework and describe key service management concepts.
Duration
8 Months
Institution
Logical Operations
Format
Online
Eligibility Criteria
school
Academic Foundation
A recognized Bachelor’s degree or high school equivalent required for admission into Logical Operations.
language
Language Proficiency
English proficiency required. IELTS, TOEFL, or standard medium-of-instruction certificates accepted.
Detailed Fees Breakdown
Base Tuition Fee
$201
Total Est. Investment
$201
Scholarships and early-bird waivers may apply. Contact admissions for exact institutional fees.
Academic Trajectory
Program Outcome
Graduates of the ITIL 4 Awareness program at Logical Operations are equipped with global perspectives, ready to excel in international markets and top-tier career opportunities.