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Verified Information • Last Updated Mar 2026
IT Ticket Management with Typeform
By the end of this project you will be able to use Typeform to create a dynamic form to manage employee IT ticket submissions. You will explore the different question templates and use free features to create a beautiful form that will streamline the helpdesk process. You will be able to use Typeform to create, personalize, and share your survey, as well as analyze results. Once you have completed the project you will have the skill base to create forms and surveys on your own for your business.
You can view Typeform’s full security policy here:
https://help.typeform.com/hc/en-us/articles/360029259552-Security-at-Typeform
Duration
7 Months
Institution
Coursera
Format
Online
Eligibility Criteria
school
Academic Foundation
A recognized Bachelor’s degree or high school equivalent required for admission into Coursera.
language
Language Proficiency
English proficiency required. IELTS, TOEFL, or standard medium-of-instruction certificates accepted.
Detailed Fees Breakdown
Base Tuition Fee
$105
Total Est. Investment
$105
Scholarships and early-bird waivers may apply. Contact admissions for exact institutional fees.
Academic Trajectory
Program Outcome
Graduates of the IT Ticket Management with Typeform program at Coursera are equipped with global perspectives, ready to excel in international markets and top-tier career opportunities.