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Verified Information • Last Updated Mar 2026
Generative AI in Support and Maintenance Training
This beginner-friendly course explores how generative AI is transforming software maintenance and support across key areas like bug fixing, repetitive task automation, and log analysis. Learn to compare traditional and AI-driven support models, understand maintenance types, and apply GenAI tools for enhanced efficiency and security. Discover how AI automates issue resolution, supports pattern recognition, and improves knowledge management through hands-on demos and real-world use cases.
Basic understanding of software support or maintenance practices is recommended.
By the end of this course, you will be able to:
- Identify software maintenance types and their challenges
- Use GenAI to automate repetitive tasks and bug fixes
- Analyze system logs using GenAI for faster issue resolution
- Improve knowledge management with AI-driven support tools
- Apply hands-on demos to enhance long-term system reliability
Ideal for developers, software engineers, and support teams enhancing maintenance workflows with AI.
Duration
3 Months
Institution
Simplilearn
Format
Online
Eligibility Criteria
school
Academic Foundation
A recognized Bachelor’s degree or high school equivalent required for admission into Simplilearn.
language
Language Proficiency
English proficiency required. IELTS, TOEFL, or standard medium-of-instruction certificates accepted.
Detailed Fees Breakdown
Base Tuition Fee
$366
Total Est. Investment
$366
Scholarships and early-bird waivers may apply. Contact admissions for exact institutional fees.
Academic Trajectory
Program Outcome
Graduates of the Generative AI in Support and Maintenance Training program at Simplilearn are equipped with global perspectives, ready to excel in international markets and top-tier career opportunities.