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Verified Information • Last Updated Mar 2026
Building Smart Business Assistants with IBM Watson
This is two-hour project-based course teaches how to create a smart chatbot for your business using IBM Watson Assistant, and deploy it to live preview link. You will learn how to harness the power of AI to answer customer questions on multiple platforms. In this project, each step is demonstrated and you can follow along by repeating each step of the process. Take additional time after each step to make your conversation as robust as you desire.
In this project you will learn:
How to create an IBM Cloud account and Watson’s Assistant.
How to configure a Watson's Assistant to capture customer goals from their input.
How to build meaningful dialogs in Watson's Assistant.
How to configure IBMs Watson Assistant to extract objects from customers input.
How to deploy a live version of your Watson Assistant to interact with online customers.
Duration
8 Months
Institution
Coursera
Format
Online
Eligibility Criteria
school
Academic Foundation
A recognized Bachelor’s degree or high school equivalent required for admission into Coursera.
language
Language Proficiency
English proficiency required. IELTS, TOEFL, or standard medium-of-instruction certificates accepted.
Detailed Fees Breakdown
Base Tuition Fee
$122
Total Est. Investment
$122
Scholarships and early-bird waivers may apply. Contact admissions for exact institutional fees.
Academic Trajectory
Program Outcome
Graduates of the Building Smart Business Assistants with IBM Watson program at Coursera are equipped with global perspectives, ready to excel in international markets and top-tier career opportunities.